Nobody's knowledge leaves when a lead steps down
About the Project:
At Volt Europa, leads often left without a clear offboarding or handover route to the board. Teams lost continuity and institutional knowledge because supervisors were not alerted early enough.
My Process:
I built an independent offboarding process for leads and staff. It collected exit information, created a team handover document, shared it with HR, the General Secretary, and board, and prompted the exiting lead to book an HR offboarding call.
Deliverables:
Lead offboarding trigger form
Automated HR and board notifications
Structured team handover brief
Exit information capture for projects, workflows, and team status
HR follow-up route for offboarding and recruitment
Results:
Leadership gained oversight without manual chasing. HR received the right next-step alerts. Teams could transition without losing status, context, or institutional knowledge.
Since the process went live, no team has been left without a lead, and every incoming lead has arrived to a documented handover. Nobody has to monitor it for that to happen, which is the whole point of building it this way.
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